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Dentor Solutions

Dental practice

Connect customer care with everyday clinic operations.

Who is it for?

For practice owners, managers, reception staff and clinical teams coordinating daily work.

Common operational bottlenecks

  • Customer and patient information is scattered across tools.
  • Reception, treatment and follow-up handoffs can lose context.

Intended outcomes

  • Better-organized information for easier reference across the team.
  • Clearer ownership and follow-up tasks after each patient intake.

One journey, coordinated across teams

Proposed workflow, not a verified integration configuration. Data, permissions and handoff steps must be confirmed during implementation discovery.

  1. Receive the enquiry

    Record customer information and the consultation needs.

  2. Prepare the record

    Confirm patient information and relevant images within permitted access.

  3. Coordinate treatment

    Clinical staff perform their work while support tasks are assigned.

  4. Continue follow-up

    Hand over the information that customer care staff need to follow up.

Products working together and their roles

Start small and roll out in stages

  • Review one patient journey

    Clarify intake, record preparation and post-treatment follow-up.

  • Prepare data and roles

    Agree on catalogs, owners and access scope.

  • Pilot and refine

    Start with one user group and address friction before expanding.

Frequently asked questions

Do we need every product at once?

No. Prioritize the bottleneck and define the coordination needed first.

What happens to our existing data?

Review formats, quality and data-use permissions before agreeing on migration.

Does this replace clinical decisions?

No. The software supports information management and coordination. Clinicians retain clinical decisions.

Explore another operating model

Let’s discuss your real workflow

Define the scope, data preparation and implementation approach together.