Support and contact page

The Dentor team is ready to support implementation, daily operations, staff training, and technical incident resolution. Choose the right contact channel for the fastest response.

Primary support channels

24/7 technical hotline (+84) 981 819 143 - Press 2 to reach an on-duty engineer.
Support email nixforest@live.com - Response in 30 minutes to 2 business hours.
Support portal help.dentor.vn - Create tickets, track SLA, and review resolution history.

Office information

Dentor Vietnam

1298 Huynh Tan Phat, Tan My Ward, Ho Chi Minh City

On-site support hours: Monday - Saturday, 08:00 - 20:00

Training and implementation services

  • Role-based onboarding for Managers, Receptionists, Dentists, and Accountants.
  • Hands-on guidance for intake, treatment, and payment workflows.
  • Monthly workshops to optimize revenue KPIs and operational efficiency.
  • Connected Care Essentials package with automatic software updates.
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